SOLUTION: Cannot connect to the Grand Server for a long time

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Omroth
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SOLUTION: Cannot connect to the Grand Server for a long time

Postby Omroth » Wed Apr 28, 2010 4:00 pm

One of our players found that rebooting his router solved this problem. No-one else has had the problem yet but I thought it might be useful to have it here.
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Oddball
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Re: SOLUTION: Cannot connect to the Grand Server for a long time

Postby Oddball » Thu May 06, 2010 9:57 am

had the same issue, router reset logged me in as normal 8)
justme2024
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Re: SOLUTION: Cannot connect to the Grand Server for a long time

Postby justme2024 » Wed May 12, 2010 5:04 am

Ok i continue to have issues with long waits to get into the server (this happens at various times of the day (i.e morning, supper time, midnight).

I can "fix" this by canceling my log on attempt and clicking log in again.. after anywhere from 1-10 tries it will eventually go through. restarting my router (linksys wrt54g) does not not seem to solve the issue. its on DMZ for the pc.

I will take the router off in a few days too see if that makes it connect properly for t/s sake
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Omroth
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Re: SOLUTION: Cannot connect to the Grand Server for a long time

Postby Omroth » Wed May 12, 2010 12:26 pm

Justme2024 - we're getting a new server this week, I'll be interested to know if that helps with your problem. I'm sorry you've having such a hard time logging in.

Ian
justme2024
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Re: SOLUTION: Cannot connect to the Grand Server for a long time

Postby justme2024 » Sat May 15, 2010 10:01 pm

after a hard reset on the router its connecting very quickly, also moving through the menus (i.e click to get a new game etc) much quicker
ouarlax
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby ouarlax » Tue Sep 07, 2010 11:31 pm

I've been unable to connect to the server all night. Rebooting my router didn't fix the issue.
ouarlax
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby ouarlax » Wed Sep 08, 2010 9:39 am

Still the same now... Is it the server? If not, how can I fix it?
Thank you in advance for your help.
ouarlax
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby ouarlax » Wed Sep 08, 2010 11:15 am

Ok, I got that e-mail from Paul :

We have had some server trouble (unusual for us, actually!) for the last
couple of days and we're working on fixing it.

I'm assuming your problems are due to that - I'll let you know when it's
back up again.


We'll be waiting then :)
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Omroth
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Omroth » Wed Sep 08, 2010 11:23 am

Hi ouarlax.

Yeah, our ISP has a problem today - I'm just on the phone trying to get our server back up. It shouldn't be too long - my apologies.

Ian
DelTaGC
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby DelTaGC » Mon Nov 08, 2010 2:36 pm

Note that PeerBlock (http://www.peerblock.com/) seems to prevent the connection to the game server :-(
TheInnocent
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Joined: Mon Feb 14, 2011 4:03 am

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby TheInnocent » Mon Feb 14, 2011 4:06 am

I can't ever log in at around the same time (4:00am GMT). Is it just me, or is this normal? I've tried all the solutions posted in this thread.
sokolov
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Joined: Sun Feb 13, 2011 5:21 am

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby sokolov » Mon Feb 14, 2011 4:08 am

TheInnocent, I think it was you that I just started a game with just now before getting disconnected. I can't reconnect either, the server must be down or something.
TheInnocent
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby TheInnocent » Mon Feb 14, 2011 4:05 pm

@sokolov

Aye, I think we ended up having our game. Looks like everyone got kicked, then slowly filtered back in after about 30 minutes of the server being down.
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Omroth
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Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Omroth » Tue Feb 15, 2011 9:36 pm

Hey guys.

I've reschedules the daily server restart to 9am GMT, which I think should be a lot less disruptive. I'll soon be changing it to restart less often.

Ian
Scoregraphic
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Joined: Mon Oct 25, 2010 7:36 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Scoregraphic » Mon Feb 28, 2011 7:56 pm

Hi

I'm also no longer able to connect to FS. Router reset didn't work.
Wireshark shows that the connection is always resetted (SYN -> RST, ACK).

Is the server down or is my version outdated? Any suggestions?

Thanks lot
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