SOLUTION: Cannot connect to the Grand Server for a long time

Post your woes here and we will do our best to sort them out

Moderator: Admins

Pezmc
Posts: 2
Joined: Sat May 28, 2011 6:41 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Pezmc » Sat May 28, 2011 6:47 pm

Hi,

I just bought the game.

I am failing to connect at all, just stuck on "Logging in to Grand Server..."

I have tried deleting all the files, reinstalling, rebooting my laptop a few times and still it's not fixed!

Is the problem not at my end? I cannot reboot my router as I am an in halls.
BobTheJanitor
Posts: 3
Joined: Sat May 28, 2011 8:27 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby BobTheJanitor » Sat May 28, 2011 8:31 pm

I'm fairly certain most people are having server connection troubles right now. Most likely just not enough server to go around with the sudden rush of new players from Steam. Just have to keep trying.
supamanu
Posts: 10
Joined: Sat May 14, 2011 5:47 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby supamanu » Sat May 28, 2011 9:26 pm

same problem here, have been unable to connect all day... oh how I miss the beta days :D
Korzagg
Posts: 4
Joined: Sat May 28, 2011 10:11 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Korzagg » Sat May 28, 2011 10:22 pm

For the one's who bought the game via Steam, after a server restart etc. I've found that waiting 1-2min and "verify integrity of game cache" get's me an instant log in most of the time.
You will most likely get 2 files that couldn't be verified (probably some configs) and most likely they are done downloading before you can even react.
Played a total of 8 hours today of this game and rarely had problems, so thumbs up to the devs :)
PET
Posts: 1
Joined: Sun May 29, 2011 7:01 am

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby PET » Sun May 29, 2011 7:03 am

I can login to the Grand Server but I can't login to the "normal" server. I tried UK 1 & UK 2. I also "verified the integrity of the files" using Steam.

No help.


Suggestions?

Thanks


P.S. Yesterday right after I bought the game, it worked fine.
Arrowhead
Posts: 5
Joined: Sun May 29, 2011 7:46 am

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Arrowhead » Sun May 29, 2011 8:27 am

I think we just have to be patient. They are working out some server issues right now.
Pezmc
Posts: 2
Joined: Sat May 28, 2011 6:41 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Pezmc » Sun May 29, 2011 12:42 pm

I can't connect to either the backup server or the main one, just get stuck at Logging in to Grand Server...

If there is a problem, it'd be great if the company bothered to tell us just so we know where we stand.
User avatar
TheComputerGeek
Posts: 3
Joined: Sat May 28, 2011 1:40 pm
Location: Long Island, New York

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby TheComputerGeek » Sun May 29, 2011 10:03 pm

Here http://www.mode7games.com/blog/

The todays post basically has the info you want about what they are doing.
Image
Ayegill
Posts: 5
Joined: Mon Aug 08, 2011 9:12 pm

Re: SOLUTION: Cannot connect to the Grand Server for a long

Postby Ayegill » Tue Aug 09, 2011 12:03 pm

I just installed the July 28th patch(from the blog link above) and it seems to have fixed the issue. So happy fun times for all.

Return to “Technical Support”

Who is online

Users browsing this forum: Baidu [Spider]