HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

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Omroth
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Posts: 1819
Joined: Sun Nov 07, 2004 7:07 pm

HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Omroth » Thu May 12, 2011 2:21 pm

Grave
Posts: 7
Joined: Tue Jun 22, 2010 7:30 pm

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Grave » Wed May 25, 2011 11:12 am

Hm, I try to change email (fsFriend type of account), and it says:
Thanks!

Your details have been successfully changed.


But here (http://www.mode7games.com/support/getURL.php) with new email it says:
Uh-oh!

Sorry, but we were unable to find your email in the database.

Try again?


Please help, how I can change email?
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Omroth
Site Admin
Posts: 1819
Joined: Sun Nov 07, 2004 7:07 pm

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Omroth » Wed May 25, 2011 11:16 am

Hey Grave.

Can you send me the offending email address to:

ian bat mode7games bot com

Thanks,
Ian
Grave
Posts: 7
Joined: Tue Jun 22, 2010 7:30 pm

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Grave » Wed May 25, 2011 11:37 am

I sent email to you.
Thanks.
captain_win
Posts: 3
Joined: Wed Jun 15, 2011 10:14 pm

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby captain_win » Wed Jun 15, 2011 10:24 pm

can I change my (in game) username :-|
Reworked
Posts: 3
Joined: Tue Oct 04, 2011 5:25 pm

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Reworked » Tue Oct 04, 2011 5:30 pm

Hey

So when I registered I didn't get an activation email, which I thought was funny but I believe I typed my email address in wrong so its been sent out some where.

I don't remember what I typed in but the email I did want it to be attached to is: unambitious_fool@msn.com
so it should look like that with a typo, I can't re-register since my serial key has already been used.

the account name is Reworked and I still have the password
is there anyway I can change my email with out knowing my email, since im not sure where the typo was made with out doing alot of attempts.

cheers in advance
Parched
Posts: 1
Joined: Fri Oct 25, 2013 5:49 pm

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Parched » Fri Oct 25, 2013 5:55 pm

I have forgot my username and password, so i reset my password and found out that the email that i applied to this on has been hacked, so my pass word is what ever email i got from FS and i can't see it, anyone that can help me. I can't use that link as i have not got my password.
Kron-OS
Posts: 37
Joined: Wed Apr 10, 2013 8:34 am

Re: HOW TO CHANGE YOUR PASSWORD OR EMAIL ADDRESS

Postby Kron-OS » Fri Oct 25, 2013 8:14 pm

Ah, if you don't have access to the email account your FS account is linked to, it will probably be hard to convince the devs that you're actually the owner of that account. Anyways, your best bet is to write support@mode7games.com and include all information you have about your accout (also the activation key).

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