Problem: Single player crashes during AI calculation (Win7)

[Barbouze]

Hello,

I have the same problem in the single player campaign, in the mission where you have to secure an elevator (mission 20?). I currently can't play more than 2-3 turns (if I'm lucky) even if I restart the mission.

Is there any file I can forward, anything I can do to help solving this bug?

[jimnms]

I'm only a few levels into the campaign and so far no crash, but if I attempt to use the skirmish generator with "AI Level 3" I get a crash during the loading screen. When I tell Windows to close the program, the game continues but gives me this warning:

AI calculations have been switched
to local and my now take longer.
Please restart Frozen Synapse if
performance becomes too slow.

The game continues, I create my plan, but when I click prime, the main game crashes. I haven't gotten up the nerve to play MP yet. AI level 2 is too easy on me, and I was wanting to try a harder AI before I got the confidence to go against humans.

I'm running Windows 7 64-bit on an Intel i5 750 (2.66GHz), 4GB of RAM and a GTX 470.

[Slin]

Any estimated time of fixing this? The xp3 compability mode didn't work for me.

[VoxDei]

Think I have this same problem (Vista SP2 64-bit, viewtopic.php?f=25&t=3413&p=13115#p13115). XP compatibility did nothing for me either, though I'm running the Steam version so I'm not 100% certain that the executable I changed is the one Steam is running.

[wx100]

Also waiting for an ETA on this issue. Any ideas on when this bug can be fixed? Are there any other workarounds we can try?

[Hemingway]

I have never had this problem until I upgraded to the last version today. Any way I can downgrade?

[wx100]

Is there a chance we can get an official response on this? Patch does not fix the problem as per Omroth's response, submitted a bug report a month ago with no response either. Really want to try playing better AI.

[wx100]

Still waiting.

[Jaxry]

I'm getting this problem as well and none of the known fixes fix anything.

[chigaze]

And I'm experiencing the exact same thing on Mac.

[Gumog]

Is this still an issue? I was playing the demo, and it seems like a cool game, but it is consistently crashing every single time during AI calculations on round two. Even with the partial fix.

I won't buy this if this is still a problem.

[wx100]

Yes it is still an issue. Dev's have said it will be fixed in the "next patch" months ago, but not sure when that will be. A patch has already been released since then but this issue has not been resolved.

[magicmerl]

I hit this problem when completing the single player campaign as well. Following the instructions in the OP did not fix it.

This is the workaround I found:

1. Open the Task Manager
2. Under processes, there should be TWO FrozenSynapse.exe processes
3. Kill the process with the SMALLER memory footprint

That fixed it for me. (It seems to happen about 1/4 of the time now).

[Scorpion0x17]

I hit this problem when completing the single player campaign as well. Following the instructions in the OP did not fix it.

This is the workaround I found:

1. Open the Task Manager
2. Under processes, there should be TWO FrozenSynapse.exe processes
3. Kill the process with the SMALLER memory footprint

That fixed it for me. (It seems to happen about 1/4 of the time now).

I believe that actually doesn't really fix it - I think all that does is kills the process that's computing the enemy AI.

If you're on a high-end machine that probably won't hurt too much, but on lower-end machines it hurts frame-rates badly, whilst the CPU computes AI.

What I do, when this happens, is quit the game and re-launch - depending on how near to finishing the current map I am, I'll either do that straight away, or I'll struggle through and finish the map first.

It also seems to help, a little, if I have as little as possible running in the background whilst I'm in the game.

[Pika]

I've tried it on win7 32bit, 64 bit and win vista 32 bit....the very same crash occurs...heeelp