Bug [Android]: Game Crashes on Startup

Post bug reports here

Moderator: Admins

LeGuerg
Posts: 2
Joined: Wed Dec 11, 2013 11:30 am

Bug [Android]: Game Crashes on Startup

Postby LeGuerg » Wed Dec 11, 2013 1:04 pm

Hello everyone,

I would like to submit you a bug report about the Android version of Frozen Synapse. The game is always Force Closing on startup, there is no way to start the game without him crashing. I already sent an error report to developpers about this issue directly from my device.

Below are my technical informations:
Purchased on Google Play Store on 10 December 2013.
Frozen Synapse Android version: 1.0.1
Device: Asus MeMo Pad FHD 10 ME302C
RAM: 2Go
CPU: Intel Atom Z2560 1.6Ghz
GPU: PowerVR SGX544 (OpenGL ES 2.0)
Android version: 4.2.2

Thank you in advance for you help and your understanding.
Regards.
Last edited by LeGuerg on Fri Dec 13, 2013 10:33 am, edited 1 time in total.
User avatar
Jimmeh
Forum Wrangler
Posts: 158
Joined: Wed Apr 11, 2007 5:09 pm
Location: Oxford

Re: Bug [Android]: Game Crashes on Startup

Postby Jimmeh » Thu Dec 12, 2013 12:30 pm

Hi,
Please email androidsupport@mode7games.com for help with this problem.
LeGuerg
Posts: 2
Joined: Wed Dec 11, 2013 11:30 am

Re: Bug [Android]: Game Crashes on Startup

Postby LeGuerg » Fri Dec 13, 2013 10:24 am

Hi :)

I already sent an email about that 2 days ago, I asked also for a refund of my purchase since I can't even start the game.
But at the moment, I didn't get an answer.

I would also precise that the MeMo Pad device where I installed the game is a new-fresh-out-of-box one, I bought it few days ago. So, there's no weird apps, nor custom ROM, nor Root on this device.
Mihaeru
Posts: 1
Joined: Sat Dec 28, 2013 12:29 pm

Re: Bug [Android]: Game Crashes on Startup

Postby Mihaeru » Sat Dec 28, 2013 12:36 pm

Hi!
Same here. Memo Pad FHD and game crashes on startup.
The original report was sent on 11th of December and still no fix?

I'll send a mail to the proposed address with Logcat output attached and hope that there will be a solution soon.

Return to “Bugs”

Who is online

Users browsing this forum: No registered users