WORK-AROUND: Crashes on OSX and Linux systems

Bug reports and technical support for Frozen Cortex.

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Omroth
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WORK-AROUND: Crashes on OSX and Linux systems

Postby Omroth » Mon Feb 23, 2015 10:29 am

If you are experiencing crashes on OSX and Linux systems please:

- do not run the game on Ultra settings
- do not run the game at higher resolutions

We are patching OSX today so that this should not be an issue on 64 bit systems.

Ian
mac3724
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Joined: Sat Feb 28, 2015 3:40 am

Re: WORK-AROUND: Crashes on OSX and Linux systems

Postby mac3724 » Sat Feb 28, 2015 3:47 am

I purchased this for Mac earlier this evening. I was able to go through the tutorial and the single player team customization. However, each time I launch my first game, it gets past the loading screen for 1-2 seconds and crashes. I went on this forum and tried the work around, but this happens even on the lowest resolution and minimal settings.

It generates a crash report each time. Is there certain information I can send you to help fix this issue? I have heard nothing but great things about this game and I am excited to get it working.

Thank you!
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Omroth
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Re: WORK-AROUND: Crashes on OSX and Linux systems

Postby Omroth » Mon Mar 02, 2015 2:48 pm

Hi Mac3724 - I'm sorry you're having problems. I'll get the OSX guys to ask you for the debug info.

Ian
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Jimmeh
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Re: WORK-AROUND: Crashes on OSX and Linux systems

Postby Jimmeh » Mon Mar 02, 2015 2:50 pm

Please send your crash logs to jimmeh@mode7games.com
Here's a guide on how to find them:

1. Open Finder and press cmd+shift+G
2. Enter ~/Library/Logs/DiagnosticReports/ in to the box that comes up
3. Send us all of the files that begin with FrozenCortex

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